Delivery

Wild Find

When will I receive my order?
Wild Find items takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are: 

USA: 3-​4 business days 
International: 5-15 business days 

Due to the nature of drop-shipping, some items may be printed on alternative garments if the original is out of stock. If this occurs, a close alternative is carefully chosen and may be used in the order. 

Some items may be shipped directly from the artist or company and are subject to policies set forth by those individuals. You will receive a confirmation email and tracking number when the seller has shipped your purchase.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide! 

What do I need to know about ordering internationally?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.

We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address. 
● Ask your local post office if they have your package. 
● Stop by your neighbors in case the courier left the package with them. 

Pro tip: Package theft is on the rise— ​If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be! 

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at hellowildfind@gmail.com with your order number. 

Orders

How are your products made? 
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! 

How do I track my order? 
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hellowildfind@gmail.com. 

I received a wrong/damaged product, what should I do?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To help us resolve this for you quickly, please email us at hellowildfind@gmail.com within 7 days of receiving the order with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Product disclaimers:
Sometimes, there might be a vinegary smell on the garments you receive. Luckily, the odor you smell is just a temporary addition. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and a wash cycle.

You may notice some discoloration or off white residue on your apparel. Do not worry! These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, inks used are water-based and eco-friendly.

Other Artists

Other artists have varying shipping costs and times. You will receive a tracking number once your order has shipped. If you need further assistance, please reach out to hellowildfind@gmail.com. 

Any other questions?

Get in touch with us hellowildfind@gmail.com.